Citrix receiver not launching applications
NOTE: an unresponsive icon may also be a symptom of a disconnected Citrix session. Please cancel out of this prompt and log in as normal. The Citrix App may ask you to add an account when it is reset, this is not necessary.
![citrix receiver not launching applications citrix receiver not launching applications](https://35pytx37zdp5j4hfr35of829-wpengine.netdna-ssl.com/wp-content/uploads/2019/07/citrix-1-2400x0-c-default.jpg)
Exit Firefox and reopen it to log into Citrix.On the right, click the drop down menu and click "Always Activate".Scroll and find "Citrix ICA Client", "Citrix Receiver" or "Citrix Online Plug-in".In the browser bar of Firefox, type "about:addons" without quotations.
![citrix receiver not launching applications citrix receiver not launching applications](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/5035/direct/1586381147264-Dat%20file%20transfer.png)
Scroll and find "launch.ica", right click, open with, select "Citrix Connection Manager".
![citrix receiver not launching applications citrix receiver not launching applications](https://support.citrix.com/files/public/support/article/CTX237727/images/0EM0z000000BJ9t.png)
From your desktop, navigate to your default downloads folder.Please follow the fix below for the correct browser This issue may be introduced after your browser updates itself, or when you use a new browser for the first time. These are known issues with the following browsers Firefox, Chrome, and Safari. The symptom is that icons in the Citrix browser window will appear unresponsive and applications will not launch.